In July 2004, the Ministry of Transport issued Accreditation Bulletin Number 16. This Bulletin advised accredited passenger bus operators to notify OTSI of any accident or incident if there is an injury to a person, the vehicle is unable to continue its journey or the event is likely to arouse public concern.
Within this broad requirement, typical matters that OTSI requires bus operators to immediately report are:
The information that OTSI requires to be contained within an occurrence notification includes:
Notifications can be made to the OTSI Duty Officer 24 hours per day by telephoning 1800 677 766.
A written '72 Hour Bus Incident Investigation Report' may also be required following the telephone notification.