Find out how to request access to information from OTSI.
What is Government Information (Public Access) Act 2009?
The Government Information (Public Access) Act 2009 (GIPA Act) aims to make it easier for the public to access government information. The GIPA Act promotes transparency and encourages the proactive disclosure and timely release of government information unless there is an overriding public interest against disclosure.
1. Search on this website
We try to release as much government information as possible, through our website or by request to email@example.com.
Under the GIPA Act, certain information is required by law to be available on our website, free of charge. This is called "open access information" and includes:
Check the links above to see if the information you are looking for is already publicly available.
2. Make a formal access application
If the information you are seeking is not available on this website and is not otherwise routinely provided by OTSI on request, then you have a right to formally apply for access to specific information.
Applications and enquiries to OTSI under the GIPA Act can be sent, lodged or emailed to:
Right to Information Officer
Office of Transport Safety Investigations
PO Box A2616
Sydney South NSW 1235
Level 17, 201 Elizabeth Street
Sydney NSW 2000
For an application to be valid it must contain these requirements:
be in writing sent to or lodged at the address above
clearly indicate you are requesting information under the GIPA Act
enclose a fee of $30
state the name of the application and a postal address in Australia or email address as the address for correspondence
include such information as is reasonably necessary to enable us to identify the information you are asking for.
We will write acknowledging receipt of your valid access application within 5 working days and will process your application within 20 working days (subject to any extensions allowed for under the Act).
If it is not clear what information you are seeking access for, we will contact you to clarify the scope of your application.
Application fees and charges
The application fee for making an access application is $30. There may be additional processing charges at a rate of $30 per hour.
Certain discounts may apply, including on financial hardship and public interest grounds – for more details see the Information and Privacy Commission website.