The Office of Transport Safety Investigations (OTSI) was established in 2004. Our role is to improve transport safety and enhance public confidence in the safety of the transport network through the conduct of fair, impartial and balanced investigations, the sharing of safety lessons, and engagement with the transport sector.

OTSI uses a ‘no-blame’ approach to understand why incidents happen, to identify associated safety factors, and to make recommendations or highlight actions that transport operators, regulators and government can take to improve safety and prevent reoccurrence.

OTSI also manages a confidential reporting scheme for transport workers wishing to report a safety matter of concern to them. The scheme is referred to as CSIRS – the Confidential Safety Information Reporting Scheme.