72 Hour Bus Incident Investigation Report Form

After a bus safety occurrence is reported to OTSI, we may ask the operator to provide further details on the incident including copies of any technical or operational investigation reports which may have been conducted. An operator may also be asked to complete a 72 Hour Bus Incident Investigation Report form.

Investigating a safety incident to identify its root cause/s gives bus operators a greater opportunity to prevent the same type of incident from recurring. 

The 72 Hour Bus Incident Investigation Report form incorporates the 'PEEPO' (People, Environment, Equipment, Procedures and Organisation) investigative model. Using a simple model such as PEEPO will assist operators gather better data to identify the circumstances of an event and underlying cause/s.      

OTSI uses this information to identify trends or safety factors across the sector, to inform any investigation decision it may make, and also to work with individual operators or the regulator to identify lessons or improve safety specific to the incident.

Information for the 72 hour bus incident investigation report form

To complete the form you will be asked to provide the following information: 

• date, time and location of incident
• brief description of the incident
• company details
• vehicle details 
• emergency details 
• school children's details
• investigation analysis including key events and actions, leading up to, 
• a record of the key events and actions leading up to the incident and those which occurred as a result of the incident/accident, in chronological order. Include the time of the event 
• factors which contributed to the incident or require improvement action/s following the incident:
  • People (e.g. skills, competence, ability, records, rostering, task demands, time pressure, medical, drugs, alcohol, etc) 
  • Environment (e.g. weather, noise, visibility, road design, markings, etc) 
  • Equipment (e.g. layout seating, bus design features, bus construction, maintenance, etc) 
  • Procedures (e.g.procedures, instructions, rules, regulations, post-incident inspection etc)
  • Organisation (e.g. culture - safety behaviours, commitment to safety, business as usual practices, etc). 

Download the forms 

• 72 Hour Bus Incident Investigation Report form (PDF) (fillable)
• 72 Hour Bus Incident Investigation Report form (.docx)
• Exemplar 72 Hour Bus Incident Investigation Report sample form (.docx)

When complete 

When complete, the form can be emailed to OTSI at transport.safety@otsi.nsw.gov.au